Weekend Sale! Get up to 50% off and free shipping on all orders, use code HOLIDAY123
SHIPPING & RETURNS
SHIPPING POLICY
At BloomShire, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Shipping Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided as guidelines and are not guaranteed, as delays may occasionally occur due to factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping option. Any applicable shipping charges will be clearly displayed before completing your purchase.
International Shipping
BloomShire proudly serves customers worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has been dispatched, you may receive tracking details to monitor the progress of your shipment. Tracking information may take up to 48 hours to become active.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of purchase. BloomShire is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or delivery, our customer support team is always happy to assist you.
BloomShire – Delivering Beauty and Wellness with Care.
RETURN & EXCHANGE POLICY
At BloomShire, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be unused, unopened, in its original condition, and in the original packaging.For health, beauty, and personal care products, we cannot accept returns of opened or used items due to hygiene and safety reasons, unless the product arrives damaged, defective, or incorrect.
Exchanges
We are happy to replace items that arrive damaged, defective, or if you receive the wrong product. If you need an exchange, please contact our customer support team with your order number and photos of the item received.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.Shipping fees are non-refundable unless the return is due to our error, such as receiving a defective or incorrect item.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of a damaged, defective, or incorrect item.
We recommend using a tracked shipping service, as BloomShire cannot guarantee receipt of returned items without proof of shipment.
Non-Returnable Items
The following items cannot be returned:
Opened or used beauty and personal care products
Gift cards
Clearance or final sale items
Products marked as non-returnable
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work quickly to resolve the issue by providing a replacement, exchange, or refund where appropriate.
How to Request a Return or Exchange
To initiate a return or exchange, please contact our customer support team and provide:
Your order number
A description of the issue
Photos of the product (if applicable)
Our team will guide you through the return process and provide further instructions.
Contact Us
If you have any questions regarding our Return & Exchange Policy, please contact our customer support team.
BloomShire – Your Beauty, Our Responsibility